Felipe Lizama

Product Designer | UX/UI Designer | Digital Products

Master in Product Development

About Me

I am a professional with experience in research, design, and launch of digital solutions through mobile applications in banking (personal and business) and payment methods. I have participated in projects for companies such as Transbank, Itaú, and BCI, in addition to having been involved in the incubation of 2 startups and helped launch multiple applications. My curious and adaptable mindset, along with my collaborative and creative approach to problem-solving, drives me to seek opportunities to create products that improve the lives of people and organizations.

Work Experience

Lead UX Digital Wallets

January 2023 to Dec 2024

Transbank

Design lead for the wallets ecosystem, OnePay, and QR ecosystem, journey maps, customer experience, product discovery workshops.

UX/UI

January 2022 to December 2022

OnePay Transbank

Gathering and continuous improvement for the product, heuristic analysis, functional benchmarks, archetype development, wireframes, and functional prototypes in Figma.

UX Research Webpay

February 2021 to January 2022

Nisum for Transbank

Gathering and continuous improvement for the product, interactions, and functional prototypes in Figma.

UX/UI Designer

September 2019 to December 2020

Nisum for Itaú

My role involved participating in the cybersecurity and performance cells, which housed payment, insurance, and credit products, developing components for the campaignable elements design system and the new Itaú homepage (white interface).

UX Solutions Analyst

November 2017 to September 2019

N2 NTT Data for BCI

Gathering and implementation of BCI360 and Wholesale products. My work focused on the development of a dashboard for executives of medium and large companies.

Education

Diploma in Fintech, Cryptocurrencies, and Modern Investment Strategies

Universidad Católica de Chile

2024

Diploma in Marketing and Innovation

Universidad Católica de Chile

2019

Course in IoT and Technological Innovation in the City

Universidad Católica de Chile

2016

Master in Product Development and Industrial Design

Universidad de Girona, Catalunya

2009

Bachelor's Degree in Design, with a major in Products

Universidad de Talca

2008

Languages

Intermediate English B2

Skills

Technical Skills

Figma UX Pin Excel Jira Agile Methodology HTML CSS Javascript AWS Maze Optimal Workshop Lyssna Google Analytics SEO / CRO / GROWTH Gemini Advance

Soft Skills

Facilitator Task-Oriented Constructive Feedback Problem-Solving Strategic Thinking Profile: Integrator and Pioneer 360 visualization of customer experience journey maps

Contact Me

I invite you to connect with me for opportunities and conversations.